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Contact Centre Phone Systems

As leading providers of commercial telephone systems, G2Connect can provide your business with a full telephone system that has integrated multi-channel call center software, or alternatively we can overlay a contact center package on top of your existing system.

We can help you simply improve call time and answer 100% of your calls or provide you with a multi-channel (phone, text, web chat, email, social media), call queuing, call monitoring, call recording, agent distribution system.

Call Centre Telephone Systems from G2Connect

Dedicated Account Managers – Do not wait for call centres to deal with your queries, G2Connect gives you one point of contact for all your services.

One Stop Solution – A wide range of Bespoke Business packages all under one banner.

Nationwide Installation – We can get you set up whenever, wherever you are in the UK.

Free Analysis of Account – We provide a 3 monthly analysis of your account to make sure all your services are running efficiently.

Call Centre Innovation – G2Connect blends advanced cloud contact centre innovation and state-of-the-art features with the resilience and scalability of our core network. Advanced features, no capital expenditure and a single solution to deliver all the features you need, G2Connect’s hosted contact centre solution is perfect for any centre with 20 to 1,000 agents. A flexible system that can evolve in line with your business needs.

Taking your business further – G2Connect can help you consider the best system to help you grow, whether you are scaling up or moving offices. Our flexible call centre telephone systems grow with your business. You choose between a PBX or a VoIP hosted solution, and then we can narrow it down by brand to better suit your business needs.

Key Benefits with G2Connect

  1. Choose from on premises PBX solutions, VoIP or hosted/cloud-based telephony
  2. Benefit from added network services such as call queuing or call recording
  3. All our solutions come with free 12 months maintenance
  4. Best of the brands; Samsung, Toshiba, Panasonic, Siemens, Cisco and more
  5. We can provide PBX vendors integrated call centre systems or, where it is a better fit, 3rd party systems which can seamlessly work with any PBX
  6. Homeworking and remote working options available
  7. Advanced inbound features- sophisticated IVR, skills based routing, script builder, smart queue-buster features, automated call-back, real-time wallboards, rapid scalability, screen popping and voice recording
  8. Advanced outbound features – advanced predictive and preview

START TODAY

Call: 01204 526323

Email: info@g2connect.co.uk





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